Sheesh!! Wish I would've come to Yelp to check out The Sunny Plumber before I had called them. They should change their name to The Not-So-Sunny Plumber! Omg...
I had an emergency leak in my home after work. Had to call an emergency plumber and I found this business on Google. I called and the service rep (who was a woman, very nice/kind woman I should add...probably the ONLY good thing that came from this experience)...she informed me that someone would call me when they had a technician set up to come to my place. Shortly after, a man named Richard called and said a tech would be at my place in 60-90 minutes. About 2 hours passed, so I called him back to inquire if someone was still coming--he said that the tech would arrive in about 5 minutes. My tech finally arrives...checks out my problem and runs out to his truck to get his clipboard, etc. He comes back in and gives me some ridiculous quote. Yet as he was standing there...I couldn't help but notice the smell of alcohol. I asked him if he had been drinking and he looked at me stunned, probably shocked that I questioned him, and he said "Yes...I've had a few". I couldn't believe it. I told him he can't do the job...he convinced me he was "able to do the job". Well...it was getting later and later and I had no other choice but to allow him to do the job. I knew I could get him fired so fast his head would spin...but I chose to not go that route--I had a leak that had to be fixed ASAP. Needless to say, the technician fixed the leak and I gave him a check for what price I thought was fair since he showed up to my home under the influence. And now I have a leak though in the faucet where he fixed the issue. I'm NOT calling this company back to even fix it. I've talked to a different plumber that I trust who was unable to come the night I had the emergency...he will fix the new leak. NEVER EVER AGAIN WILL I CALL THIS PLACE. I just can't believe a tech would show up smelling like booze....at least try to hide it...ever hear of peppermint gum and cologne?! lol Sheesh...
PS--I never have given a bad review on Yelp...until now. SMH
And I'm not giving out the tech's name...I watch too much Dateline and would
like to protect myself from any sort of unexpected retaliation. :/