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Attributes	Values
type	rev:Review
dateCreated	2013-12-11 00:00:00 (xsd:dateTime)
itemReviewed	Elite Plumbing Heating & Air Conditioning
http://www.openvoc.eu/poi#funnyReviews	3 (xsd:int)
rev:rating	5 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	8 (xsd:int)
rev:text	I totally forgot to write my review of Elite. I guess that's what happens when it's not a place you "check in" to. Anyhow, our A/C had been struggling for awhile, making loud noises and such. It was obvious that it was probably on it's last leg, since it was installed when the house was built in 1995. I spoke with Alan from Elite and he was amazing. Service calls are $25, and that money will go towards any repairs you may need. We set up a time, and not only was Alan on time, he called to see if he could come early! That NEVER happens in this industry. Turns out that it was going to be best for us to replace the unit entirely. Alan presented all of the options and was very up-front and honest about the costs. He also explained payment plans. After careful consideration, we decided to replace the unit. Trying to repair it would only delay the inevitable. (Although it may have made Elite more money, in the long run) We set up an appointment and the installation couldn't have been easier. 3 gentlemen showed up (again, on time) the day of the big install and it took more than 6 hours (they replaced the heater as well). They also replaced the thermostat on the wall to a digital model and showed my parents how to use it. It was all really simple. I would definitely suggest Elite to anyone who is having issues with their A/C or heater (can't speak about their plumbers). A representative from Elite called a couple of weeks later to check on us and to ensure that everything went as planned. It's not often you leave a situation like this not feeling like you were screwed over, but that was definitely the case here!
http://www.openvoc.eu/poi#coolReviews	3 (xsd:int)
rev:reviewer	Teri

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