I entered the facility with my 6 mo old pup and she desperately wanted to leave. There was no one there to greet us. I waited several minutes in the lobby, no one. I decided to go to the back and still couldn't find a staff person. I was horrified to see that a dog was on the treadmill unsupervised! All of the other dogs were in kennels. I went next door to the office and there was the trainer hanging out. I expressed my concern about the unsupervised dog on the treadmill and the trainer and the office person dismissed my concern. It is a cold, unwelcoming place similar to the pound. No way would I leave my precious girl there. I envisioned a place where dogs could play and socialize and get some training as well. Boy was I wrong.