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  • First off, I want to say that they do not lie about being in and out within a hour. They dont hassle you like other dealers in town. Just know there is no room for negotiation. The price is set. Our sales guy was very nice. The only reason I give this a two star is because they did not properly do a thorough inspection. After we took the car for a test drive, I noticed that the break, radiator and windshield fluid were low. When I told the Kurt, our sales guy that it was low he said that it was because the car needs to be running. When we brought the car home we did a more thorough inspection of the car and found that they did not change the air filter and cabin filter. It was really dirty. Other things that they did not do was top off the gas and remove the tree sap that was all over the car. Dont get me wrong, I love the 2010 Subaru Outback that I purchased from them, but they couldve done minor things to make this more pleasant. I called the service department at the dealership after the inspection and they wanted us to take it in. Since they were on the other town and they dont really do anything special for you when you buy the car, it wouldve been a waste of time and extra money out of my pocket to fill up my tank. Overall, they get a two star for the lack of service I believe they place on cars that they put on that lot. At least, that is what I found when I purchased the car. One more thing is that the sticker that they place on the windshield that tells you when the next oil change is up was not updated. I called them and they advised that it was changed, but not updated. Not a big deal, but get it right next time guys. They also added tons of miles on the car while they had it. They had the contract at 23,582, but we actually got it with 23,780. Someone must've been taking it for a ride before it got placed on the lot. I don't know if it makes a difference but we shouldve had them update the contracts with the correct mileage. Wonder if it wouldve changed the price a little. OH WELL. Lesson learned.
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