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| - I usually come here 2-3 times a year for a trim, basically a touch up of an existing cut styled by a professional at another salon. Most of the people who work in this salon are nice enough but their own cuts and colors are kind of a mess. They usually cut my hair shorter than what I ask for, but it's fast, cheap, on my side of town and they have a product my hair really loves.
Usually I'm seen right away and in and out. There is one stylist who is there every time I come in, their picture is actually on this page as an example of a "style" they can do to you. She never speaks to me but is talkative to everyone else and seems to always be busy when I come in and can't help me, even when no one is in her chair. Everyone else who recognizes me from coming in for the last 2-4 years is polite.
On this particular day I came in, I said I was kind of in a rush because I was doing some last minute errands. I just needed a trim, no wash or style. I said if they couldn't see me right away, no big deal. But they insisted after a stylist finished shaving a gentleman, I'd be next. 10 minutes tops.
So I ran next door to mail something at UPS and came right back. I come in and the man who was getting a shave is gone. Three stylists are sitting at the register, one woman is sweeping up. So I say/remind them "hey I'm back" and give them my name but no one sys hello, no one actually recognized or spoke to me at all. Even the stylist I see every single time I come in but for some reason never wants to speak to me, she just looks at me and looks back down at the register. From what I guessed from watching them, the receipt paper wasn't printing.
The woman sweeping in the back finally comes up to me and asked if I checked in. I said I had and was told I was next and it would be fast. She said it would be just a minute. Then I watch her sweep another station. And then another, and then another. Then she started shaking out the smocks. The other three stylists are still playing around with the register. So I decide it's time to leave.
No one says bye. No one says anything to me. They don't even call me back to say they were ready--which they've done before when I've run next door to get a Starbucks at Albertsons
I will probably never come back here. They've always been a little unprofessional (loudly talking bad about other clients) but I'm not going to deal with rude. Especially to someone who spends money on products and cuts a few times throughout the year. If the printer was broken, or they had a huge mess they had to clean up, fine. But don't be rude and act like I'm invisible.
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