I used to come here fairly often when WPGU were giving away free drinks all the time. I have never been satisfied with a drink ordered from here. I'm not sure what the deal is with their Chai Latte, but it's straight up weird. I hoped my first one was just a mistake and ordered another one my next visit - nope. Still watery and unpalatable. The drive thru service is incredibly slow also. This is the only Espresso Royale location I've visited, so maybe it's just this one.