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| - Low stars for the service, food was done well.
Midweek lunch with coworkers (party of 5), we were sat immediately. It took a while after our waters were poured to get the server to come over and he says, "are you guys ready?" Uuuhh ok, are you busy? Do you not care? Are there specials? Does anyone want something to drink other than water?
I had the pad woon sen (cellophane noodles) with added chicken. It was flavored lightly, not too heavy on sauce but just right. Portion was perfect for lunch, veggies crisp. I loved it!
But let me back up. It took from the time that we ordered to the time we complained at least 30 minutes, which we mentioned to our server that the two larger tables that got sat after us were already eating. HE ACTUALLY SCOFFED and said it had not been 30 minutes (it was - my coworker had a meeting right after and he was practically staring at his watch the entire meal), but the kitchen is "backed up" so it should be out soon. I call shenanigans on this guy - I think he screwed up and didn't get the order back to the kitchen. If they were so backed up how are other people eating??? Wouldn't the entire dining room be at a stand still??
Another issue I had with this guy besides his complete lack of interest in helping us eat in a timely fashion was when he remembered to refill everyone's waters. Look, I understand you're a big guy and I wouldn't fault anyone for that, but if you KNOW you take up that much space, why wouldn't you pour the water from the right so you don't almost elbow me in my face all three times you reached across me to pour the water into the glass? I hope I don't sound pretentious with that, but you should really see the size of his freakin elbow an inch from your eyeball! Scary
Third issue with the server, about halfway into our waiting game, he dropped a covered bowl in the middle of the table with no words and leaves. Come to find out when we finally got our food, it was actually the rice that goes with the 1 soup that was ordered - we figured this little tidbit out on our own since the server was still giving us the silent treatment.
We were treated to our 1.5 hour lunch so I did not tip, but the visiting New Yorker was pleased to have only paid $60 for 5 meals at lunch (he claims it would be at least $100 in NYC, no doubt).
I'm told the service for the dinner hour is much better and of course larger portions. I would go back, so long at that dude wasn't my server.
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