I have never actually been to bike world, but my daughter got a bike about two months ago and after one ride something happened to the back wheel and she was upset because now she could not ride her bike. Dad was in training so he told her he would take it to bike world as it is right up the street from our apartment..... well it took him another 3 weeks to take it due to training, but when he did it was a morning drop off and next thing I knew he came home in the afternoon and the bike look new again. I'm happy she has her bike back she is not an indoor type of child. She told me she enjoyed our family time, but now she's mobile again. I am not looking forward to the age when she is actually driving I may never see her. Oh well thanks bike world same day service was amazing and now dad is back at the top of her list just in time for Father's day!