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  • ONE STAR IS INCREDIBLY GENEROUS. PLEASE DON'T ORDER HERE. I was in Charlotte on business, and placed an order with a woman this Domino's at about 5pm. She said it would be about 30-45 minutes. When 6:50 came around and my order was still nowhere in sight, I called this location, and was told that this location wouldn't have taken my order, it would have been the one on S. Tryon Street (mind you, this Dominoes is 2.9 miles away from my hotel, versus the one they're telling me would have taken my order, which is 2.9 miles away). So, an employee puts me on hold and tells me he's calling the other location to verify that they have my order. Confirms they have my order, gives me their number. I call them, and they tell me they have no record of this order ever being placed, and tell me I'm lying and that I never talked to anybody because a woman doesn't work there supposedly. Aggravated, I call the other location AGAIN. The manager tells me the delivery driver made it to the hotel, but she has to wait for him to come back to see what happened and why I didn't receive my order. Puts me on hold. Gets back on the phone and tells me that "unfortunately this location doesn't deliver" and if i want the pizza I now ordered over TWO HOURS AGO, I have to call and place it with the other location. Both locations are absolutely awful. I hope they both close. Dominoes HQ got my complaint and never even followed up. Please don't let this shitty company waste your time.
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