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  • I am so happy I found this mechanic shop. Every employee I've had an interaction with is the nicest person ever, which is refreshing considering how clearly busy they all are. Recently I had some computer issues with my 2008 Prius. I had thought it was the battery but was still unsure of what to do. I called Kinkade's to ask about testing my 12v, and TJ was so nice about getting to the bottom of the issue. He talked me through the entire scenario, suggested free ways of testing the battery, and then spent an extra 15 minutes looking up common issues with my gen Prius to inform me what the issue might look like when I got it tested for free at ORiely's. He ended the phone call with "Call me back with the results and we can figure out what your best option is." Not once did he try to have me bring in my car for expensive testing. I had never felt more confident in a diagnosis and never felt like I was being overcharged. TJ always takes the time to literately draw a diagram of my car and explain what an issue - or potential issue - is. He shows me exactly how he calculates labour and is very considerate to my financial situations. The only downside to this shop is the horrendous parking sitatuion. But even with that, the employees are nice enough to reverse park into thier spots so that I don't struggle exiting onto 7th ave.
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