WORST experience ever with a Las Vegas business!!! Sent in photos to be sure they would accept our modern platform bedroom set and it was approved for pickup. The driver/employees showed up at my house without proper tools to dissemble the bed (all they needed was a 6mm Allen Wrench) and after partially getting it apart they couldn't figure the rest out and said they couldn't take the bed because it was particle board base (what did you think? A modern platform bed would be solid wood? Plus you would have seen that as soon as you looked at the furniture, not after spending 30 minutes taking something apart). IN addition - the driver was extremely RUDE AND DISRESPECTFUL! He said my furniture was cheap crap that would never sell at their store. After speaking to the manager on the phone she basically blew me off and said the driver has the right to make the decision. After wasting 2 hours of my life (they took 90 minutes to try and fail to take apart the bed and then put it back together) and work I cannot believe the entire lack of customer service!
DO NOT USE AND DO NOT PATRONIZE!!!!