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  • This is long but must read! I have had nothing but bad experiences with this location! When i was pregnant i had swelling and i did not feel it was normal. My feet hurt so bad and when i went in to get checked fearing i had preeclampsia the nurse practitioner was rude And told me i had protein in my urine (signs of preeclampsia) i asked her what we should do and she just shrugged and told me if i want further testing or feel she isnt being helpful I'm welcome to go to mercy hospital.. 3 days later i was admitted in to the hospital with severe preeclampsia for 2 weeks until they had no choice to induce me leaving my son premature and in the nicu for a month! After i had my son i went in to Start the process to get the nexplonon birth control implant (i Knew my insurance covered it but they have to contact my insurance themselves which is understandable) they told me it would take up to a week then i can come in and Get it inserted. after a week i Called and was told there is only 1 person in the clinic who could set my appointment and let me know if it was approved.. but Of course every time i called this person she was "away from the desk" or "on the phone " i called everyday for 2 more weeks till i finally got through to her and got an appointment! Now here we are 2 months later i have an infection and took off work to go get tested and get antibiotics. I work 5am to 5pm All week, so my appointment was at 2:20 i get in at 2:15, by the time they took my vitals, urine and weight it was 2:25 they told me to get undressed from the waistline down and someone would be in soon. 3:20 i was still sitting half naked on this table.. so i get dressed and go find somone and they said "we are running behind she will be to your room next" clinics run Behind it happens but to leave a patient for an hour with out saying anything is rude and unprofessional.. which being left in this room for 30-40min at a time is very normal at this clinic. Also all the CNAs and.MAs are young stuck up girls that don't talk to you nor make eye contact, just very unfriendly girls. So i leave the clinic at 3:50 and the nurse practitioner told me she would send my prescriptions to my pharmacy and they will be ready in an.hour or 2, so at 6 i call and the pharmacy has nothing for me! So i call the clinic and they said the notes aren't finished for my visit so can't get my prescription over till tomorrow wen i asked to speak with the nurse i saw the lady said 1 min and hung up so i call back and get the same speech from.someone else.. and of course no supervisor or the nurse i saw today is available.. there has been other small bad experiences in between but these are the big ones that get to me. I tried to give this location more chances because it's so close to my house and convenient but i will never ever go here again.
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