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| - I attempted to write a review giving my accurate email address, then when I submitted it, the website stated that it can only be reviewed by someone who has purchased the product. I DID. I presume this is why they have so few reviews available on their website, since they cannot seem to get things to work correctly.
I purchased the certified organic beeswax pellets, hoping to have found a great new supplier for my business. Their website states it 'retains the natural beeswax smell'. Unfortunately, this is NOT the case, and the beeswax pellets stink like burning chemicals and plastic. Their customer service rep stated this is due to the beekeepers using smoke to harvest the wax, but I have never, ever smelled anything this disgusting when I have purchased certified organic beeswax from other suppliers and I cannot use this wax to create beauty products for my clients.
Now, after spending over $11 on shipping to have this garbage delivered to my door, I'll have to spend another $11 (likely more, considering I purchased 4lbs) to ship it back to them for a partial refund since they don't refund shipping. Now, had their description on their website been accurate and stated that this wax stinks like burning rubber and I bought it anyway, then that's MY fault for being an idiot. However, the description was NOT accurate and I cannot abide this duplicitous business strategy. I might as well have pulled $25 out of my wallet and LIT IT ON FIRE.
Sadly, this was my first, and now last, order from this business. I own a small, family-owned business and love supporting others in return, however, these guys have seen the last of my hard-earned money.
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