If this is the location off of University and Lindsay- this place is HORRIBLE. After dealing with these yahoos I told my husband I now understand why the Post Office is going out of business; and how people go postal.
So my husband and I recently moved and I did a change of address from my physical address to our new home. I did not change my PO box- we just renewed it for 6 more months. Well, USPS decided to close our post office. I went in on my day off to talk to someone about it and got the run around. The lady who was "helping" me was clueless. She had her supervisor come out and I had to explain the story again after they insisted I forwarded my PO box mail; I finally got on my emails and found the confirmation which showed I did not change my PO Box and they took it upon themselves to close it. I then asked for them to refund my money since I just renewed.
Apparently only one person who knows anything about PO boxes was out that day but would be in the next day. I told the lady I work M-F 8-5 about 25 miles away. I can't get there. My husband went down on his lunch hour to try and get our money back and the guy was still out. It's only $27 but now I'm to the point where I don't want them to have our money out of principle factor.