This place is great when it's not busy. On one occasion I called in advance to ask how long it would be and the guy at the desk said it'd be less than an hour. I went and ended up waiting for almost 2 hours and had to leave (I mean, as much as I liked the last 2 cuts I had, waiting for more than hour for a haircut seems a bit ridiculous).
I tried to go a second time after work (4:30pm) and then waited for for 2 hours and had to leave again.
Needless to say, I understand they're busy but we all got schedules too!