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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My husband and I were in Vegas for a wedding and I thought it would be great for him to get a really nice hair cut and a straight razor shave. When we made the appointment we asked specifically for Vinnie because of his great reviews and experience. The receptionist said he wasn't working on Friday but would be there on Saturday. The appointment was scheduled for 10:30. When we arrived the next day for the scheduled appointment the receptionist said Vinnie didn't work on Saturdays. My husband said it was ok to have someone else cut his hair and shave his beard. They told him to sit in the waiting room and they would be right with him. After about 20-30 minutes he went back to the counter and a manager said there was a mix up and they would be ready for him now but the shave would have to wait for another hour. He said that was fine and the manager said the haircut would be on the house. The haircut was great. The woman was very friendly and knew what she was doing. When that was done they had him wait for another person to be available for the shave. After he was done and paid for the shave (remember the hair cut was supposed to be free) he walked over to me. I took one look at his beard and notice right away, it was completely uneven! How could they charge so much for a shave and have it be so uneven?? The woman who shaved him also took off much more of his beard then he wanted. I took him back to the counter and said he needs to have his beard fixed. They said they were busy and he would need to come back this afternoon. I said we have a wedding to go to and couldn't come back. They were able to get him back into the room for the woman to fix it. She shaved even more off but made it mostly even. It still wasn't perfect. One side was straight and the other was curved but it was close enough and she obviously wasn't going to get it right. She was nice and apologized several times but that does't negate the fact that she didn't do her job correctly either time. Now to top this all off they wound up charging the full $110 on the card and refunded only $45!!! Before we left the receptionist apologized again for our experience and offered to refund the shave as well. Apparently they decided he should now pay for the haircut. We are extremely disappointed in this salon and will never come back.
http://www.openvoc.eu/poi#coolReviews
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