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| - STAY AWAY!!!!! Sadly, this was a horrible experience. It's hard enough when you have a lost one, and you would hope the funeral home would make things easier, not harder. You would hope...
November 2012, my grandpa passed away. We were promised many things when we first arranged funeral and burial services, none of which we received.
We were told to give them a picture of my grandpa for the service and a slideshow. We did both. The night of his funeral, they did not have a picture next to his casket like promised. So my sister and I left the funeral and ran to Walgreens to buy a frame and get a big picture of my grandpa developed instead of being able to be there for the hour before the service. We wanted to make sure there was a picture of him for the service!!
The slideshow was messed up. I don't know what they did to the one we made, but they showed the same 8 pictures throughout the whole service, none with his kids.
The worst is the way they "stuffed" his mouth. Did not look natural or even like him at all! My uncle suggested in stuffing the mouth a little, and they told him to do it himself how he wants it!! So my uncle STUCK HIS HANDS IN HIS DEAD DADS MOUTH in order for others to remember him peacefully!! He has been traumatized since!!!
We were promised a free bench for all the mistakes that were caused by the funeral home, as well as for the emotional distress and damage that was caused to my uncle for having to stick his hand in his dead dads mouth!!!
They never gave us anything. We finally went in a year ago and pay for a headstone, because for years the cars kept going over his grave and he didn't even have grass.
I just went to drop off flowers, to this day, almost 3 years since his death, my poor grandpa still doesn't have a headstone...
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