If I could give Bourbon Street Barrel Room 0 stars, I definitely would. I can't comment on the food because after we were seated on the patio on Saturday evening (and it wasn't busy), we were completely ignored. A couple was seated behind us about 5 minutes after were seated, and less than 10 minutes later, they had drinks and appetizers while no one had even stopped by to get our drink order. There were two servers covering the patio, but apparently neither of them noticed that we still had menus in front of us and no drinks. After about 15-20 minutes of waiting, we just walked out of the restaurant. I highly doubt that anyone even noticed we weren't there since we had never been acknowledged by anyone other than the hostess who sat us.
Very disappointing experience and I don't plan to come back. I could understand a wait time if the restaurant had been packed, but that wasn't the case. Inside was practically dead, and there were open tables on the patio with TWO servers working. We were hungry, and going elsewhere proved to be a much better decision.