My family and I have been eating at Spinatos for over 20 years. We've followed them all over town, to each location. I would say with 100% certainty that this is the best pizza ever. We love the family who owns and runs the restaurants. They are great people.
We were excited to see the new Ahwatukee location open. We were loyal to the Tempe location, but this new one is closer. I love what they did with the old Chili's. It is beautiful! They really did a great job.
While my review of 5 stars is for the Company as a whole, I have to say that this new location is not my favorite and I probably won't return.
The food is amazing, that is not a problem. I could eat Spinatos pizza and food everyday for the rest of my life.
But this location lacks the family feel that I'm used to. On both occasions that I've gone here, I've received poor service. The wait times for a table are grossly underestimated. I was told 30 minutes (at an off peak time), and it was 65 minutes later that I got a table. Our waters were never refilled and we didn't see our server until we flagged her down to get our check.
While this location is beautiful and I'm so happy for the family, I won't be back there. I'll keep going to the "hole in the wall" Smith location in Tempe where I'll actually see some of the Family, and get the amazing food and service that I've grown to love over the last many years.
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