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| - Pool water looks like a swamp. I call the Home Warranty Company (American Home Shield), it is going to be a $100 dollar service fee. Guy comes out, says I need new filters $100 apiece $500 total. Okay no big deal, I buy the new filters and pay the service charge.
One week later, pool looks like a swamp again. I call the Home Warranty place again, they send out the same guy from Aaron Pools, he now tells me the water is bad and we need to replace it, that will fix the problem. Okay how much is that going to cost me? $100 Service fee, $100 for the Chemicals and $100 for the pool pump to pump out the water. Okay another $300, no big deal.
One week later, pool looks like a swamp again. I call the Home Warranty Company, it is going to cost $100 again. Same guy comes out, "Oh hey, I see that you have a broken part on the bottom of your filter, the part is about $40 bucks. Once we get that fixed your water will run through the filter fine, and you should not have any problems. Total cost $100 dollar service fee plus $40 part.
I asked the guy if the part was fixed the first time would the other problems have been a problem, "He says no, because the water was not filtering out it was just coming in the filter and going back into the pool, never filtering the pool that is why your pool kept turning green."
They would not listen to my complaint, they only cared about collecting their $100 Service fee. You be the judge. Is that the service you want?
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