Today was a very hard day for us. We had to take a stray Kitty that we have loved for many years and have him put to sleep to end his suffering. I called and the lovely lady by the name of Jessica answer the phone she was kind, caring and thoughtful. She made me an appointment to bring him in and said that there would be no charge for this service. When we got there the staff immediately got us into a room and very quietly reassured us that all will be well. A technician came in and took our sweet little boy to the back and they gave him a sedative shot brought him back to us and let us spend as long as we wanted to with him before the final shot was given. Doctor love was kind, compassionate and professional. The entire staff care about your cat and they care about the owners too. We have other cats that we will be bringing to them for their well checks. I am grateful to the service, professionalism, compassion and genuine love that they have for their job.