Today I had delivery of my Iris, Garden Spa. I'm writing to offer my input on how great the delivery process and service was from Shawn Keller.
Although I had measured all my doors for access, on the first attempt of delivery on 8/30/2017, Shawn advised the spa would not make a turn between my front door and through my living room to the back patio. He was very kind and understanding and immediately made arrangements for the spa to be delivered the next day in conjunction with scheduling a crane service to lift the crane over my house to the back patio.
The next day, Shawn arrived at the scheduled time and proceeded to make the necessary operation to have the spa craned in, set up, filled and provided information on maintaining the spa.
Spa World could not have a better individual than Shawn to represent your company. He is professional, courteous and did not rush through the process with me.
I look forward to enjoying my Spa World spa and referring friends if they ask where I purchased it.