At first I was a little saddened to learn that my former mechanic had up and sold the business at the drop of a hat. BUT, I am pleased to report that Wilhelm (who's now at my mechanics old location) are a great group to work with.
From Devin and Jim at the front counter to the one mechanic that I've met. They are all extremely friendly.
The first time I stopped in, it was just to swing by to see why my mechanics weren't answering the line. That's when I found out the business had been sold. Devin and Jim said that they'd be glad to have a look at what was wrong with The Beast. I told them that I was having Fuel Pump issues and that just the month prior, the old shop couldn't get my extended warranty to cover it. I explained what was happening and they said I could set up an appointment and have it looked at.
Well I wasn't able to get back in until almost 3 or so weeks later. I called ahead of time and believe it or not, but Devin remembered me and the issue that was happening with The Beast. I setup an appointment for the following morning.
I drop of The Beast at 7:30 and am given a ride back to the house (where I grab the car - J was driving my old pickup cause he knew I'd need the car). I expect them to have the car for at least a day or two. Much to my surprise, I receive a call a couple hours later stating that the warranty company approved the work order and that the part was being delivered. I'd have The Beast back by that afternoon. CRAZY! They also looked at the window regulator, which the warranty company wouldn't cover for some reason, and did a LOF. I told Devin that I'd be at the house by 4pm and he arranged for me to be picked up again.
Fast and Friendly Service. Gotta Love It!