This place used to be my go to for pedicures, gel manicures and acrylics. I started going somewhere else just because it was closer and equally good until I returned today for a pedicure. I left so dissatisfied. I wasn't asked what kind of pedicure I wanted or offered callous remover or any other additional pedicure services. I guess it was just assumed that I would have the basic pedicure. Too bad, because I would've liked the deluxe pedicure today and would've therefore spent double and tipped more than double what I did. My toenails were hardly shaped; she spent about 10 seconds on each foot. I am staring at the rough skin and callouses on my big toes as we speak, not only was there no callous remover offered but she barely scrubbed at all. I brought up callous remover when she was doing the scrubbing and she stopped and just kind of looked at me with an "are you kidding" blank face. I said nevermind it's fine and just let it go that this would be an unsatisfactory experience. The massage was meh. I ended up tipping lower than I planned to (I always tip minimum 20%, regardless of my experience) because when I asked for ones for my $5 bill she froze and gave me the same "you're kidding" blank stare. So I took the three $1 dollar bills I had in my wallet and just gave her that. Sorry! I won't be returning, which sucks because I used to love it here and the ownership/management is super nice.