| rev:text
| - All I want is a macciato for a reasonable price.
For those who don't know, a macchiato is two shots of espresso with foam.
Several months ago I went to tree city coffee and ordered a dopio macciato breve style (use 1/2 & 1/2 instead of milk). I ordered maybe five of them that week for $2.25. The next week I was charged $2.75 because "the owner said that 1/2 & 1/2 cost more than 2%). Frustrated, I boycotted for about 6 months and went back to Starbucks (regrettably).
Last week I went back to tree city, ordered a micchiato with 2% for $2.25. Again I ordered about 5 of them over the week and yesterday (10.24.2013) I ordered the same drink and I got charged $2.75 an 18% markup overnight. I told the nice girl helping me that this was B.S. and wanted to know why!. She said the owner said that it takes a lot of milk to make foam so there is waste. WHAT?????!!!! the last excuse was 1/2 & 1/2 costs more, now this excuse????!!!!!
I think the owner is a bafoon and makes up rules as (s)he goes.
I Googled refrothing milk, AND YOU CAN contrary to the nice girls comments, plus its the morning and busy so they're using the steamed milk probably within a minute. I Googled how many ounces of coffee grounds for an espresso (7 grams for 1 shot, 14 grams for 2) so I'm being charged a 400% markup on coffee ($9lb from the store, $36/lb for the espresso price (i.e., $2.25 x 16 Oz)) and now I'm being charged the equivalent of $16 for a gallon of milk - another 400% markup, this place is ridiculous in its pricing for 2 shots of espresso and a little foam.
Anyway, some of the people who work there are nice, some not so nice as others have said, but I won't be back. The owner seems to be a horrible leader, makes up pricing as she goes, and overall I do not frequent places that do business like this.
And while some may say, good riddance, it's not worth the owners time to fret about $2.25/2.75. I am a professor at Kent State and I meet with students and colleagues all the time. I estimate the amount of money I could bring Tree City to be about $500/month or $6,000 per year if I were to frequent the place.
Alas, the owner just lost my business for good because she wants to charge me 0.50 extra.
In essence what this means is the owner is charging me an extra $130/year but lost about $6000/yr. Hey owner, nice business acumen. It would serve you better to look at the whole picture, not just the price of a cup of coffee, but I doubt you have the frontal lobe engagement to understand what I just said.
Since I hate complaining without a solution, why not have a VIP card that offers a 10 or 20% discount, or a frequent buyer card so we can get the 11th cup free.
Good grief, we all have to suffer so many ignorant business owners.
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