Disclaimer: I've only been here for lunch.
My company recently moved to this side of town and Brentwood was really courting our business, so we thought we would try it.
I've been twice and other coworkers have tried it a few times. I've got to say I have yet to speak to anyone who had a positive experience. The first time we had a decent waitress and everything was average. The second time was ridiculously bad. There were only 2 of us and we both ordered burgers - after waiting 45 minutes(!!) we finally received our burgers. Both orders were wrong in more than one way. Its hard to believe the kitchen could make 4+ mistakes on 2 plates when there was only 1 other table of people there - its not like they were slammed. The other thing that bugged me - they clearly just took my plate back and scraped off what I didn't want and left remnents of it all over the plate. I HATE that. Don't be so damn lazy - give me a NEW plate. At least try to hide the fact that you probably just scraped it off with a fork and hid the evidence with a new slice of cheese.
Their menu is limited but the food would be decent if they actually got it right, or cared what you actually ordered.
This might be fine for dinner when you have plenty of time to wait but for lunch its just not worth it for me.
Tip to Brentwood: When people show up at 12:10 with ID badges hanging from their clothes, they're on their lunch break. They don't have time to wait 45 minutes for a burger when they have to be back to work in an hour.