Updated 5/24
Manager contacted me after our bad experience in the drive thru and advised that they have expanded the lanes and that issue is resolved. And have worked on some customer service issues. So we went back to give the food a try this time - only got kids meal and custard las time. We ordered double bacon combo meal, steak burger combo and chicken tenders. Got custard for dessert.
The burgers just aren't for us. They were way over cooked and very crispy. Not juicy at all. They have patties like steak and shake or smashburger but even more thin and dry. Will not be getting hamburgers again. The fries are ok. Very salty and thin shoestring type.
The kids really liked the tenders so that will be the go to for the kids. Wife and I will stick to the custard only. It's dense and good but they left off some fruit on one of the sundaes.