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  • I literally left minutes ago and will never go back. I love PF Changs and my spouse and I were so excited to have our date night there. Unfortunately, as soon as we walked through the door the experience was anything but welcoming. The hostess seemed annoyed at our presence and didn't even say hello. The only thing she did ask was "...2?" Then she grabbed two menus and lead us to our table without a word, set the menus down at a table where the seats were filled with the last guests' meal and walked away. We waited almost five minutes for our waitress to greet us and I can't say she even did that. When she awkwardly stopped in front of our table I smiled and said hello to which she responded with "What can I get you?" Not "Hello, how are you?" "My name is so-and-so" nothing, absolutely NO customer service. We felt like we were not welcome. As if we were irritating the staff with our business. I asked for a wine menu and she said Its right here and didn't offer any selections or anything. Before I could look she said she'd be back with waters and as soon as she left the waters she walked away again. We left instantly. We are still going to have our date night and do not need to be surrounded by a bunch of people who hate their jobs and haven't the slightest idea what customer service means. So disappointed and this location is an utter disgrace to a once enjoyable restaurant. If there was an option for no stars I would have chose that.
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