My husband recently had his surgery at this facility and I was very pleased with the experience. Everyone who we encountered from the check in area to the recovery room were friendly, funny and informative. I was told at check in that I was able to leave while my husband went back into surgery so she took my cell phone # just in case. His wait in the lobby was only 10 minutes. I was called back to sit with him in pre op after only 15 minutes which I thought was reasonable. I noticed it was very clean, busy and looked as though it ran like a well oiled machine. The waiting area was just that, a waiting area. I had just enough time to watch a 45 minute Netflix movie and play a couple games of Candy Crush before I was called back into the recovery area. The total time from when we walked in the door and out was about 2.5 hours. Not the way I wanted to spend my late morning/ early afternoon but also not what i expected.. I was pleasantly surprised.