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| - We have taken my daughter to this location for the past 2 or 3 months. She previously attended another Tutor Time branch in Mesa that is fantastic so we were hoping for a similar experience. Unfortunately, that has not been what we have received.
The teachers here are nice enough, I do not believe anyone has been mean or has neglected my child. Unfortunately though, a rare few of them seem to really care about her. It feels like there are different teachers in her room almost every day. This isn't the teachers fault obviously, perhaps it is the way they are scheduled that I just don't understand. Either way, how can they know my child and provide her a personal experience when there is no consistency? There have been times where we have picked her up and she is wearing diapers. We have been trying to potty train her unsuccessfully due to again, lack of consistency.
The front desk staff could care less if you are there or not. They rarely say hello or goodbye, so we never felt the warm, welcoming feeling we hoped for. I often find several people behind the desk that do not even acknowledge my presence. A few times I overheard staff having conversations about other families which makes me question their commitment to professionalism and privacy.
For the money you will pay for childcare from Tutor Time, I think you should expect more. If you are okay with overpriced, mediocre care then this is your place. If not, there are many other options for the area in terms of preschools that are competitively priced. I would advise looking elsewhere if you want loving, attentive care for your children.
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