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| - I've been coming here for the last year and have had about 70% great experiences but 30% bad experiences. Today I decided to leave a review after my appointment this morning as the experience was bad enough not to come back anymore.
Pros: Super clean, great pedicures, the guys do great pedicures, usually can get in pretty quick, some awesome nail techs.
For the bad experiences - I've had multiple gel manicures that were super rushed and it made me feel like my money and service wasn't important to them because they just needed to get to the next customer.
This morning, I went in for a hydro gel fill and the girl I had literally wasn't even looking at my nails as she was grinding them off and nicked me a few times. She didn't let my polish sit under the UV light for longer than 5 seconds each and when she was done my nails were uneven, 1 was bleeding, some were painted to the end and some were not, and some were see-through at the tips. She was clearly annoyed with me and was jerking my hands around telling me to relax. I showed her what was wrong with my nails and tried to be as nice as possible but her solution was to file them more reluctantly. No one wants to be THAT person in the nail salon but I couldn't believe it, I was pissed.
In conclusion, if I'm going to spend that much money on my nails per month, I'd like someone who doesn't rush and actually cares about the quality.
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