I have a "special needs" cat. Aka that means he needs bladder expression once a day and extra cleaning needs, In addition he is high energy so he needs to be entertained quite a bit shall we say. My cat is not a patient at the hospital but after the care they gave him I am giving it serious consideration. I dropped him off on a Friday and the doctor met with me to discuss his needs and what he eats and what my concerns were while I was out of town. I picked him up Monday night and he was as happy as a clam. Well as happy as a cat can be in a place full of strange dogs and cats. They made sure his special needs were taken care of and he was in better shape than when I dropped him off. I will say this is a very difficult task since he is special needs. I loved how(Dr. Whitten Jr.) talked to me about Mojo and how him and his dad took care of Mojo over the weekend. I would take Mojo back for boarding and for regular care in the future based on my experience. This place is busy but they do not make you feel like a number like most large places do. Love long animal hospital!!!!