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| - I had a great experience at the Wind store today.
Honestly, the store was a madhouse when I got in. There were over a dozen customers inside and 4-5 customer service agents in the store.
But, I waited only around five minutes to talk to someone, and in a little over 15 minutes I was set up with a new account, with the plan I wanted (at 50% off for 6 months) and a new phone (on WindTab).
Daniel S was super helpful, gave me all the pertinent info I needed, answered my questions, and hooked me up with a phone number I might actually be able to remember. Everyone working in there seemed friendly and approachable, so that's a plus.
That is what customer service should be like.
Overall, I was really satisfied with the customer service I recieved, and so far the coverage has not been an issue (for me). I haven't seen "Wind AWAY" at all yet. Surprisingly enough, I can use my new phone in places I couldn't use my Rogers phone (like... the elevator in my office building...)
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