Amazing Office Staff and Instructors. If you have any issues they will drop everything to address them. Friendly, Knowledgeable and very Professional. They will teach you what you need for the NREMT and what you will need to know while you are out on the street. Can't speak for a lot of instructors but Trish is an amazing person and I can't imagine anyone better then her at what she dose. This facility understands life happens and are willing to make small adjustments for you without compromising who they are. If you want to be in EMS train here!