Contact my home warranty when one of my A/Cs failed. They set me up with L&S. Received a text 745 am saying tech would be there between 3 and 7 PM. At 730 PM I called the number provided by my warranty company. No one answered. Called my warranty company. They called 2 different numbers with no answer. I left work early to make a time they scheduled and never even received a courtesy call. Do not use this company. They have no respect for your time.