We went to Jillian's on the night of the BCS National Championship with a group of 12 people. I was shocked to see how empty the place was.
They allow you to reserve different portions of the restaurant. We reserved the shuffle board, ping pong and pool tables (Billiard's East). The group enjoyed it and our server was quick with getting the orders.
The disappointing thing was we had to go looking for the pool balls and the wax for the shuffleboard table. We made the reservation so everything would be setup for us so that was kind of disappointing.
I was surprised to see so many of the video games where out of order.
I'd use Jillian's again but I wonder how long the place is going to last if they do not get bigger crowds or keeping the games working.