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  • This is solely on the service we received when coming here. After getting my flight pushed out to the next day and not having the airlines pay for it, not having my bags and just being utterly exhausted, I decided to get a hotel for myself and my friend that I made when dealing with this mess. This was the cheapest option that wasn't a roach motel. They sent us a shuttle, the driver was so nice and pleasant to be around after dealing with cranky airline people. The host at the desk gave me a bunch of things to get me through the night since I didn't have my suitcase, including a phone charger he dug through the lost and found for. We were there less than 8 hours, the rooms were nice enough. Two full sized beds and the loudest shower you could ever imagine but it was so much better than sleeping in an airport. The shuttle driver at 5A was so nice and let us grab something to eat before we went to the airport again. All-in-all, it was such a terrible experience with the airlines and airport that this hotel was the highlight of my trip home. The customer service was above and beyond. If I ever get stuck in phoenix again, this is where I'll stay.
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