I was a little bummed to see a new bad review of this place! I went here in December for a simple trim- I have straight long hair and I only ever need my ends cleaned up. You'd think as a consumer that cutting straight hair, well, straight would be a simple feat, but several bad, uneven haircuts in my lifetime have proven otherwise. So. I put off getting a trim for 6 months. I didn't know where to go and I certainly didn't want to pay through the nose for something simple. I finally asked for advice on Yelp and was directed here. I made an appointment with Reva and I was incredibly pleased with my trim. The best haircuts I've ever gotten were dry cuts and that was what Reva did. She didn't try to push layers on me (thankfully, blegh!) and it was overall an even haircut done well. It ended up costing me around $40 with tip (at least I got a wash and dry when she was done cutting) but I'll take it to have hair that isn't obviously lopsided.