This place is totally out-dated. I wouldn't stay here, but the buffets are good so that's why I made my way over here from the strip.
I'm going to write about my experience with their service.
We bought the Buffet of Buffet passes ($45 for hotel guests and $50 for non buffet guests) and the cashier lady is super mean! She's old and cranky and holds up the line. My trip was so good, but her nasty attitude ruined my day for a good 5 minutes. hahah But really, she was pretty bad though. :( You can read my review for Carnival Buffet about my experience if you're interested.
Anyways, this hotel charged me twice for our passes. TWICE. It was my boyfriend and me so our passes should have cost 100 bucks. I bought it online and then they charged me again when I came to pick up my wristbands. When I was explaining it to them, they kept saying that they charged me correctly. I'm like, so you're trying to tell me my buffet passes caused me 200 bucks? Why would I pay 200 bucks to eat at a buffet?
We had our email confirmation and everything. The staff have no communication amongst each other and they get all crazy pissy.
The only reason I gave them 2 stars is because I enjoyed the food, and they "quickly" refunded me after everything was settled.