My husband and I have been going here for several years and I never had an issue with them until last month. I made an appointment to see the dentist for part of a filling that needed redone (by the way, the cavity in question had been filled at the same place a few years back). I openly expressed that I would need a cavity refilled when making the appointment. I am only available on Saturday's. When I get there, I waited around 30 minutes in the waiting room during which I paid my $95 fee. When I went back to the chair, they took x-rays. Finally, the dentist came over and explained what I already knew. But, here's the kicker:
She told me she had to schedule an appointment for the following week! For a cavity filling!!! I came 45 miles from Surprise because of the loyalty I had for them and the exceptional care we'd received before. Turns out, she doesn't fill cavities on Saturdays! That would've been a nice piece of information to know when I called to schedule an appointment ON SATURDAY FOR A CAVITY REFILL!!! I could've saved $95, wear and tear on my vehicle and gas if they had just told me that. Also, $250 to fill a cavity is crazy! The only reason I'm giving 2 stars is because they were cool about moving my appointment back an hour because I hit crummy traffic on the way there and called to say I wouldn't be there on time.