Rude! She didn't ask how I wanted them. A soon as i was in the chair she started going at it... Didn't even let me sit back. Keep in mind i'm still a newbie. She made some comments that made me feel uncomfortable off the bat.. And kept going on even tho I gave her no response or one word answers. . . Not good customer service. Then.. I double check to see how she did. Too thin. And she missed quite a few hairs. She rushed us in and out of there. Not satisfied.! Not going back.