First off let me say this. I absolutely love the melt! I have been to many of the other locations and enjoyed the food, the atmosphere, and the staff. I also really hate rating places low because I like to see the best in everyone.
My experience was not the same here. The manager was extremely rude. I had a few questions concerning my party (seating, etc) and before I could even ask the questions he cut me off and was shaking his head. He was arrogant, was not understanding and did not care about his customers at all. He made our visit extremely uncomfortable, and my entire party was disappointed with his inability to be professional. Due to the scene that he caused, my party did not feel welcome here and we chose not to eat. Whether he was having a bad day or not, it is very important to stay professional when at work. We did not appreciate being treated in a condescending manner before we could even speak.