I haven't bought a car from a dealership in over 8 years due to the chronic bad experieinces. I've seen the commercials, and honestly it is nothing what we thought it was.
Selection-wide range from low end to top end luxury. Though probably 100-150 cars total on the lot.
Salesperson-Friendly and kind worked well with us. Only complaint we had 7 pm appt we didn't see her until 7:45.
Test Drive-Most big dealers discourage freeway test drive and just take you on surface streets. Before I could even ask she suggested we take it on the freeway.
Our choice and price-We bought a 2010 Town and Country. THough a little high on miles it appears to be in good condition. The price was high-about $500-700 more then regular retail. For me it was worth every dime due to the ease of the deal.
Warranty-the warranty was $$$ and not sure if I should of gotten it. I never got one before but it will last us the 4-5 years we own the car so I took the bait. We'll see if it holds up to what they say. I think too since they sell their own warranties you may have better luck finding a quality car-it would cost them more to sell junk in the long run.
Gap-Gap was $399 we got it just in case. There we no other add ons like at other dealerships. Do you want this that or the other thing. Just know if you want warranty and gap.
Financing-No finance guys to deal with-just salesperson and signer. They deal with four banks. We went with Wells Fargo at a little over 3%. They show you all the offers and terms and choose which one you want. Pretty easy. If you find cheaper financing you have 5 days to return the vehicle.
I am impressed, and since I typically only buy used cars this will be my go to place for now. Again, I know it will cost me a little extra but buying a car in under 2 hours from a dealership is worth it and no hassle.