Just had the pleasure of meeting Gary, the tech who will be treating our home for termites. We had another company out before and they missed several tubes and only walked around glancing a few minutes on the inside. He did a complete check of the inside of the home as well, all the while explaining what he was looking for so I would be informed later- even checking ceilings. I had done some research and been told to be sure the company we pick uses Termidor as the product. They said that is their preferred method so happy to hear that! When they had a little delay in scheduling an appointment due to what must be an increased demand from the holiday break he offered a discount. I really appreciated that as I didn't even ask! Looking forward to being termite free! Saving the 5th star for when our work is complete:)