Super helpful staff! Location is about 15 minutes away from the city center. It's a nice place to stay if you want to get away from the craziness of the city, but still be close enough to drop in when you want. There's a chili's and other restaurants and stores nearby the hotel as well. It's about a 20-25 minute drive from the University of North Carolina Charlotte if you're trying to visit someone there as well. The hotel was clean, provided breakfast, wifi, a small gym, a small heated pool, and all the basic amenities. I would stay here again!