Are you serious? Placed a order for pick up at 6:45. Got there at 6:43 and called to let them know I was there. At 6:58 a server came outside walking from car to car (there were 4 cars) asking if the order was theirs. I told her no and she walked away. I waited another 6 minutes and called and they asked me if anyone came outside to get my payment or bring my order. I told them no, and then just said "oh". Told them to cancel my order and I left. Now I understand it is a busy night (Friday) but this is the 3rd time this has happened. However this is the first time I got fed up and left. BJ's your food is not that good ok. Never again.