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| - Ok, we have ow given this 'joint' three tries and they are OUT!
First visit, about two years ago, it was decent, had potential, but slow service and the food could have been something neat but just missed the mark by being boring, bland, and overpriced.
Second visit, about the same but the service was so slow, complacent, and deplorable that we were just grateful to escape.
Final visit ever was three weeks ago. We had the unique pleasure of watching our waitress eat Easter candy behind the counter, with her bare hands, then serve food without washing. Another customer had an issue with the food preparation, quality, and handling and requested to talk to a manager. They scraped up some guy from the back wearing dirty jeans with tattoos and hickeys on his neck to play this role... When she finished airing her concerns, the staff congregated at the counter to piss and moan about her, make fun of her, mock her, and justify their poor skills, behavior, and bad attitudes to one another. This was simply appalling to watch!
As this drama was taking place, I see our plates hit the top shelf in the kitchen. They appear to possess our fries, kettle chips, and buns/bread. They sit, and sit, and sit while everyone in employ counts their cash, chats about anything but the business of food service, and did I mention the Easter candy eating?????? Yeah, our food server of the year is mowing through that bag as if her life depends on it and giving commentary about its tasteful wonders... Still.... Are you kidding me?????
I see our proteins land on the bread and our ever diligent server addresses them with garnish immediately after finishing her candy and not washing her hands! Awesome!!!! At least this experience will boost my immunity... Kinda like eating mud pies and drinking from the hoses when you were a kid...
So here's the issue, the burger and chicken sandwich were good, damn good as a matter of fact. We ditched the bread, it was cold and nasty, but the proteins were fabulous. Too bad the fries were cold and the kettle chips burnt to the point of no return, then both had sat so long they were soggy, chewy, just rancid.
Our server, remember her? Good, glad you did, because she could not seem to remember us... No beverage refills... No checking on us... Nothing.
We have to flag her down to ask for the check. She looks at our plates, with bread, chips, and fries still on them and asks if things were good. The main main says the bun was clearly from a bag and not even toasted and the fries cold and chewy. She declares this to be too bad and tells us she is going to give us a coupon for a free shake on our next visit.
Oh, whoa, stop there... Next visit? What was so impressive about this visit that we would spend our hard earned dollars on a next one???? No offer to make it right on the spot, that day, that moment... But a 'hey stupid, come on back for a shake so we can neglect your health and welfare and treat you like crap' coupon. We never asked for this, we responded honestly to her inquiry and got a patronizing response. And btw Easter candy queen, did we order anything dairy? What makes you think we would be appeased by a cheap dairy treat?
We paid, we left the coupon for her to use as she appeared to enjoy sugar laden treats, and departed. Never, ever, to return again. How do businesses survive in this economy with such negligent, dangerous, lax service?????
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