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| - My first thoughts were, do I really want to write this review? Then I thought about it. Of course I don't but I really need too. I see perfect reviews only. Nobody is perfect. With that said let me tell you why my situation is far from perfect. It began on Wednesday when I was told about this company that advertises on KTAR. The person could not remember the name of the company, only that the voice sounded convincing and professional. So I emailed KTAR and I asked about it. I was given a huge recommendation by KTAR. Next, I looked at the yelp reviews and was thrilled. So I went to Harmon's website and entered info including my address and received two phone calls. One from Chad and another from Ben. I will have you know my internet assessment gave me a sun score of 79. That is good, I was later told. I decided to call Ben back. I was given a wealth of information more specifically why Harmon was better than Vivint or Solar City whom I had been conversing with. I explained why I did not choose either of these companies and what I had anticipated my solar needs to be. I was told we have 15 kinds of panels and multiple plans and how they would devise a plan to suit my expectations. Sounds great right? I scheduled an appointment for today, Monday (my day off) at 10:00 am. I was so excited by the possibilities, maybe I could even own my panels verse lease them. Not 5 mins later Ben called me back and said Dennis is the best and I want you to have Dennis but he cannot make it to your house until about 1:00. Would that be ok? Hesitant about wasting my whole day off, but still excited about the solar energy opportunity, I agreed. So now 5 days later I am home, its 1:00 and I am waiting for Dennis. Low and behold my phone rings and you guessed it, it is Dennis. He goes on to tell me he left me a voicemail either Wednesday or Thursday saying we were not a fit. Really I said because I have no voicemail messages. And let me remind you that I only scheduled the appointment on Wednesday night at around 6. So I said oh either Wednesday or Thursday? So you don't know exactly when. Ok continue, he says we can only fit 10 panels on your house and it would cost more in the long run than APS. So I said you are suppose to be giving me multiple options and your not giving me any. So this is where I am confused, I have a 2700 square foot house, in AZ. A sun score of 79. Again I live in AZ with approximately 300 days of sun, yet I am not a good fit for solar. So Dennis doesn't want to waste my time, although I think it was more about wasting his time. I call Ben back and he says he doesn't know anything about it. But says I am a man of my word, I will find out more info and call you back. Ben called me back to basically tell me the same thing that Dennis stated. Robot style to my liking anyways. Tells me Dennis left a message, I said ok, lets pretend he left a message. My question is then: Why call me at the appointment time if you felt that your voicemail was good enough to begin with? Hmm, my thoughts and thus my review is because there was no message.
Update 10/1/2015 just signed with Sunrun! Guaranteed me 22,000 kilowatts a year. Guess you were wrong.
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