I want to like this place desperately as its one of the only alternatives to fast food by my house. I've been twice and have been thoroughly disappointed. Their version of the French dip is terrible (their "au jus" is tasteless gravy). However, their pancakes are HUGE and acceptable. The staff are also extremely friendly.
I'll definitely try again in the future just to avoid fast food, but I would never go out of my way to come to this place.