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| - I cannot say enough positive things about Joy to the Pets. We actually found them here on Yelp and chose them because of their glowing reviews-- and they did not disappoint!! (And in fact, because we were referred to them from Yelp, they gave us a 10% discount on our first visit.) They were consummate professionals from beginning to end, and I would use Joy to the Pets for ANY future pet services.
We scheduled an initial "meet-up" with Kari (one of the co-owners) and Val (the individual who was actually assigned to our account) to meet our cat, Scout, as well as to get an initial overview of services. They were both so kind and very thorough in asking questions about food and water, treats, playing, etc. I noticed how thorough and professional they both were, as well as how incredibly kind they were to Scout. :)
The visits were reasonably priced ($20 per visit), and Val asked if we wanted intermittent texts and/or photo messages while we were away. Upon our return, Val had provided a superbly-detailed writeup (see others' posted photos) of what she did each day while visiting Scout. It was wonderful to know that our cat was in such competent hands while we were out of the country! Additionally, I was surprised (in a good way!) at just how much she did in the 30-45 minute visit. Val changed Scout's water each visit (which was every other day); she swept around the litter box AND shook out the rug every day. The narrative Val provided demonstrated the care she took in looking after our girl.
Their website is a little archaic, but it gets the job done. I was able to upload my payment (Credit Card) details and view the schedule they had set up for Scout. In the future, it would be great to have an actual payment option on their website (instead of just posting the CC number); however, they did such an amazing job overall that this website thing is a minor suggestion.
I seriously would choose to use Joy to the Pets for any and all of my future pet services. I highly, highly recommend them. Five stars!! Thanks so much.
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